Krumb - Privacy Policy

Last updated: September 23, 2025

At Krumb, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your information when you use our Services.

Information We Collect

We may collect the following types of information:

1.1 Information You Provide:

Name, email, company, and contact details
Account login credentials
Payment and billing information

1.2 Information From Your Use of Services:

System integration data (from MLS, CRM, accounting, compliance, HR, etc.)
Usage logs, activity data, and preferences
Device and browser information (IP, OS, cookies)

1.3 Information From Third Parties:

Data provided by integration partners or service providers

How We Use Your Information

We may collect the following types of information:

Provide and improve the Services
Enable integrations and workflows between systems
Personalize your experience and provide recommendations
Ensure compliance and security monitoring
Communicate updates, product news, and support messages
Process payments and send invoices

Legal Basis for Processing (GDPR-Compliant)

If you are in the EU/EEA, our processing is based on:

Performance of a contract (providing services)
Compliance with legal obligations
Legitimate interests (improving services, security)
Consent (where applicable, e.g., marketing emails)

Sharing of Information

We may share your data with:

Service Providers: For hosting, payment processing, analytics.
Integration Partners: To facilitate connections with your chosen systems.
Legal & Regulatory Authorities: If required by law.

We never sell your personal data.

Data Retention

We retain your information only as long as necessary for service delivery, compliance, or as required by law. Upon account termination, we securely delete or anonymize your data, unless retention is legally required.

Data Security

We implement industry-standard security measures including encryption, secure APIs, access controls, and regular audits. However, no system is 100% secure, and we cannot guarantee absolute protection.

International Data Transfers

If you access Krumb from outside [Insert Country], your data may be transferred to and processed in jurisdictions that may not have equivalent data protection laws. We ensure safeguards such as Standard Contractual Clauses (SCCs) where applicable.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access the data we hold about you
Request correction or deletion
Restrict or object to processing
Port your data to another provider
Withdraw consent where applicable

To exercise these rights, contact us at 📧 krumb@gmail.com

Cookies & Tracking

We use cookies and similar technologies to:

Keep you logged in
Improve site functionality
Analyze usage patterns
Provide targeted marketing

You can manage or disable cookies via your browser settings.

Children’s Privacy

Krumb is not directed at children under 18. We do not knowingly collect information from minors. If we become aware of such data, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in practices, legal requirements, or features. Updates will be posted with a new “Effective Date.” Continued use of the Services means you accept these changes.

Contact Information

If you have questions about these Terms, contact us at: 📧 krumb@gmail.com